Refund policy

Return & Refund Policy

At Sumara Shop, customer transparency and trust are our priority. Please read our policy carefully before making a purchase:

1. No Returns or Refunds
   • All sales are final. We do not accept returns or exchanges or issue refunds once the purchase is complete.
2. Product Inspection & Testing
   • Every product is carefully inspected prior to being listed.
   • Product images and videos provided on our site show the actual condition of the item at the time of sale.
3. Customer Review Before Purchase
   • Customers are welcome to visit and inspect/test the product in person prior to purchasing.
4. Marketplace-Style Sales
   • Our shop operates similarly to a marketplace. Products may come from pallet auctions or liquidations and are sold at a discounted rate accordingly.

By purchasing from Sumara Shop, you acknowledge and agree to this Return & Refund Policy.